Highlights. Amazon Logistics processed 6.3 billion U.S. delivery orders in 2024, equivalent to 17.2 million delivery orders per day or over 717,200 per hour.
- Amazon’s net sales from shipping and delivery were an estimated $31.1 billion in 2024, up 12.6% year-over-year (YoY).
- In 2024, Amazon fulfilled same- or next-day delivery for over 9 billion U.S. Prime purchases.
- Amazon’s branded fleet includes over 40,000 semi trucks, 30,000 vans, and 110 aircraft for worldwide transport.
- Amazon spent $95.8 billion on shipping in 2024, up 7.04% YoY.
Amazon Logistics
Statistics indicate that in some markets, Amazon Logistics’ package volume continues to grow even when other major couriers’ decline.
- Amazon Logistics processed 11,954 U.S. delivery orders per minute in 2024 (equivalent to 199 orders per second).
- 28.2% of all packages shipped in the U.S. went through Amazon Logistics in 2024.
- Amazon’s U.S. package volume increased 6.78% from 2023 to 2024.
- From 2022 to 2023, Amazon Logistics’ package volume grew 15.7%.
- From 2019 to 2024, package volumes increased at a 27.8% compound annual growth rate (CAGR).
Duration | Delivery Orders Processed |
---|---|
year | 6,300,000,000 |
fiscal quarter | 1,575,000,000 |
month | 525,000,000 |
week | 121,153,846 |
day | 17,213,115 |
hour | 717,213 |
minute | 11,954 |
second | 199 |
Amazon Pick & Pack Statistics
“Pick & pack” refers to a segment of e-commerce fulfillment services that includes warehouse item selection and packaging for shipment.
- The average Amazon order includes 2.01 items.
- Amazon owns or leases 24.4 square miles of warehouse space.
- Warehouse space accounts for 88.4% of Amazon’s total owned and leased facility space (including office space and physical stores).
- There are over 1 million Amazon Robotics robots that help sort, lift, and carry packages in fulfillment centers.
Amazon Transport & Sorting Statistics
Transport includes line haul trucking and air cargo via the Amazon Air global network.
- In addition to over 70,000 dry van trailers, Amazon has over 25,000 electric transport vehicles (with a pledge to have 100,000 by 2030).
- Amazon Air uses a fleet of over 110 aircraft.
- Amazon drone delivery is available for over 60,000 items in select cities.
- 95,000 employees work in Amazon’s network of 80 sorting centers.
- In 2022, Amazon Logistics processed 17.0% of all packages in the United Kingdom.
- Amazon processed 16.0% of Italy’s package volume and 10.0% of India’s package volume in 2022.
Amazon Delivery Statistics
Customers often receive deliveries form an Amazon partner, including the U.S. Postal Service and independent contractors.
- In the 60 largest U.S. metro areas, nearly 60% of Prime orders arrive via same- or next-day delivery.
- Amazon has an 83% household penetration rate, meaning an estimated 121.8 million households receive deliveries* from Amazon.
- Amazon shoppers are most likely to make purchases on Mondays and Tuesdays; with 2-day shipping for Prime members (approximately 75% of Amazon shoppers are Prime members).
- Amazon Prime customers saved 136 million boxes in 2022 by choosing to consolidate items for delivery.
*Not every household receives orders directly; some orders are delivered to Amazon Lockers or other pick-up locations.
Duration | Delivery Stops | Packages Delivered |
---|---|---|
year | 65,700 | 100,375 |
fiscal quarter | 16,425 | 25,094 |
month | 5,475 | 8,365 |
week | 1,260 | 1,925 |
day | 180 | 275 |
hour** | 27 | 41 |
minute** | 0.44 | 0.68 |
**One delivery shift is, in theory, 6 hours and 45 minutes long (excluding shift prep and post-delivery duties as well as 30 minutes for lunch).
Amazon DSP Statistics
Amazon Delivery Service Partner (DSP) drivers are not directly employed by Amazon; consequently, they are independent of Amazon’s shipping and logistics departments.
- Over 390,000 drivers deliver for 4,400 Amazon DSPs.
- Amazon DSP drivers each deliver an average of 1.53 packages per delivery stop.
- A typical suburban or semi-urban Amazon DSP driver makes 180 stops and delivers 250-300 packages in a day.
- To stay on schedule, a typical driver must make one (1) stop every 2 minutes and 15 seconds.
Amazon Delivery Outsourcing
In addition to DSPs, Amazon uses delivery services from rival carriers.
- In 2024, 11.8% of UPS (United Parcel Service†) revenue came from delivering for Amazon.
- From 2020 to 2024, UPS Amazon shipping revenue declined 5.31%.
- The UPS U.S. market share in terms of package volume increased 2.17% YoY (compared to Amazon Logistics’ market share growth of 6.78%).
- The USPS market share increased 4.55%, while the FedEx market share declined 5.13%.
†Not to be confused with USPS (United States Postal Service), which Amazon also uses for final delivery.
Amazon Shipping & Logistics Expense Statistics
In Amazon press releases and financial reports, shipping and logistics processes generally fall under the categories of “shipping” and “fulfillment”.
- Amazon spent $98.5 billion (17.3% of its total operating expenses) on fulfillment‡ services in 2024.
- Combined, Amazon spent $194.3 billion on shipping and fulfillment in 2024, up 7.88% year-over-year (YoY).
- Amazon spent 34.1% of its total operating expenses on fulfillment and shipping in 2024.
- From 2019 to 2020, Amazon shipping costs increased 61.2%, and fulfillment expenses increased 45.4%.
‡Amazon’s fulfillment expenses include the cost of global staffing and operations in fulfillment centers, physical stores, and customer service centers; shipping costs fall under “Cost of Sales”.
Amazon Order Placement Statistics
On an average day, global Amazon customers place an estimated 12.9 million orders, equivalent to over 530,000 product orders per hour.
- For Prime Day 2024, Amazon customers placed an estimated 245.0 million orders, equivalent to 122.5 million orders per day, 5.10 million orders per hour, or 85,054 orders per minute.
- U.S. Amazon shoppers place an estimated 8.84 million daily orders.
- Global Amazon customers order an estimated 25.9 million products per day (based on an average of 2.01 items per order).
- $272.3 billion (42.7% of annual revenue) in 2024 derived from Amazon product sales (as opposed to services, such as Amazon Web Services).
These data and insights were compiled by the Capital One Shopping team based on publicly available data.
Sources
- U.S. Securities and Exchange Commission, Corporate Filings
- Numerator
- U.S. Census Bureau, Quick Facts
- AdAdvance, Articles
- Amazon Investor Relations, Annual Reports
- Statista, Amazon Statistics & Facts
- Amazon News
- Industry Dive, Supply Chain Dive
- PitneyBowes, Global Parcel Shipping Index
- CNBC, Amazon is Now Shipping Cargo for Outside Customers…
- Adobe for Business, Blog