Amazon Logistics Statistics (2024): Number of Package Deliveries

Highlights. Amazon Logistics processed 5.9 billion U.S. delivery orders in 2023, equivalent to 16.16 million delivery orders per day or over 673,500 per hour.

Amazon’s net sales from shipping and delivery were an estimated $27.7 billion in 2023, up 15.6% year-over-year (YoY).
In 2023, Amazon fulfilled same- or next-day delivery for over 7 billion U.S. Prime purchases.
Amazon’s branded fleet includes over 40,000 semi-trucks, 30,000 vans, and 110 aircraft for worldwide transport.
Amazon spent $83.5 billion on shipping in 2022, up 8.87% YoY.

Bar Graph: Amazon Logistics U.S. Package Volume in millions from 2015 (60) to 2023 (5,859) according to Pitney Bowes' Shipping Index

Amazon Logistics

Statistics indicate that in some markets, Amazon Logistics’ package volume continues to grow even when other major couriers’ decline.

Amazon Logistics processed 11,147 U.S. delivery orders per minute in 2023 (equivalent to 186 orders per second).
27.3% of all packages shipped in the U.S. went through Amazon Logistics in 2023.
Amazon’s U.S. package volume increased 15.7% from 2022 to 2023.
From 2021 to 2022, Amazon Logistics’ package volume grew 6.25%.
From 2018 to 2023, package volumes increased at a 49.1% compound annual growth rate (CAGR).

Amazon Logistics 2023 Order Processing Rate
Duration	Delivery Orders Processed
year	5,859,000,000
fiscal quarter	1,464,750,000
month	488,250,000
week	112,673,077
day	16,052,055
hour	668,836
minute	11,147
second	186

Amazon Pick & Pack Statistics

“Pick & pack” refers to a segment of e-commerce fulfillment services that includes warehouse item selection and packaging for shipment.

89% of Amazon orders include 1-2 items.
Amazon owns or leases 22.5 square miles of warehouse space.
Warehouse space accounts for 87.6% of Amazon’s total owned and leased facility space (including office space and physical stores).

Bar Graph: Amazon Logistics U.S. Package Volume Growth from 2016 (66.7%) to 2023 (15.7%), with a 300% in 2017, according to Pitney Bowes Shipping Index

Amazon Transport & Sorting Statistics

Transport includes line haul trucking and air cargo via the Amazon Air global network.

In addition to over 70,000 motor vehicles, Amazon has 15,000 electric transport vehicles (with a pledge to have 100,000 by 2030).
Amazon Air uses a fleet of over 110 aircraft.
95,000 employees work in Amazon’s network of 80 sorting centers.
In the United Kingdom, Amazon Logistics processed 17.0% of all packages in 2022.
Amazon processed 16.0% of Italy’s package volume and 10.0% of India’s package volume in 2022.

Doughnut Chart: Amazon Logistics U.S. Market Share of 21.7 billion packages (27.3%) according to Pitney Bowes Shipping Index

Amazon Delivery Statistics

Customers often receive deliveries from an Amazon partner, including the U.S. Postal Service and independent contractors.

In the 60 largest U.S. metro areas, nearly 60% of Prime orders arrive via same- or next-day delivery.
Amazon has an 83% household penetration rate, meaning an estimated 120.6 million households receive deliveries* from Amazon.
Amazon Prime customers saved 136 million boxes in 2022 by choosing to consolidate items for delivery.
Amazon shoppers are most likely to make purchases on Mondays and Tuesdays; with 2-day shipping for Prime members (approximately 71% of Amazon shoppers are Prime members).

*Not every household receives orders directly; some orders are delivered to Amazon Lockers or other pick-up locations.

Delivery Statistics for the Average Amazon Driver
Duration	Delivery Stops	Packages Delivered
year	65,700	100,375
fiscal quarter	16,425	25,094
month	5,475	8,365
week	1,260	1,925
day	180	275
hour**	27	41
minute**	0.44	0.68

**One delivery shift is, in theory, 6 hours and 45 minutes long (excluding shift prep and post-delivery duties as well as 30 minutes for lunch).

Amazon DSP Statistics

Amazon Delivery Service Partner (DSP) drivers are not directly employed by Amazon; consequently, they are independent of Amazon’s shipping and logistics departments.

Over 390,000 drivers deliver for 4,400 Amazon DSPs.
Amazon DSP drivers each deliver an average of 1.53 packages per delivery stop.
A typical suburban or semi-urban Amazon DSP driver makes 180 stops and delivers 250-300 packages in a day.
To stay on schedule, a typical driver must make one (1) stop every 2 minutes and 15 seconds.

Amazon Logistics U.S. Market share of $197.9 billion of industry revenue (14%) according to Pitney Bowes Shipping Index

Amazon Delivery Outsourcing

In addition to DSPs, Amazon uses delivery services from rival carriers.

In 2023, 11.8% of UPS (United Parcel Service†) revenue came from delivering for Amazon.
The share of UPS Amazon shipping revenue increased 4.48% from 2022 to 2023.
From 2020 to 2023, UPS Amazon shipping revenue declined 5.31%.
The UPS U.S. market share in terms of package volume decreased 11.5% YoY (compared to Amazon Logistics’ market share growth of 15.7%).
The USPS and FedEx market shares declined 1.49% and 4.88%, respectively.

†Not to be confused with USPS (United States Postal Service), which Amazon also uses for final delivery.

Grouped Bar Graph: Amazon Logistics U.S. Market Share by year from 2020 (21.0% package volume and 10.0% revenue) to 2023 (27.0% and 14.0%) according to Pitney Bowes Shipping Index

Amazon Shipping & Logistics Expense Statistics

In Amazon press releases and financial reports, shipping and logistics processes generally fall under the categories of “shipping” and “fulfillment”.

Amazon spent $90.6 billion (16.8% of its total operating expenses) on fulfillment‡ services in 2023.
Combined, Amazon spent $180.1 billion on shipping and fulfillment in 2023, up 7.34% year-over-year (YoY).
Amazon spent 33.5% of its total operating expenses on fulfillment and shipping in 2023.
From 2019 to 2020, Amazon shipping costs increased 61.2%.
Also from 2019 to 2020, fulfillment expenses increased 45.4%.

‡Amazon’s fulfillment expenses include the cost of global staffing and operations in fulfillment centers, physical stores, and customer service centers; shipping costs fall under “Cost of Sales”.

Bar Graph: Amazon Outbound Shipping Costs in billions from 2014 ($8.71) to 2023 ($89.5) according to the U.S. Securities and Exchange Commission

Amazon Order Placement Statistics

On an average day, global Amazon customers place an estimated 11.9 million orders, equivalent to nearly 500,000 product orders per hour.

For Prime Day 2023, Amazon customers placed an estimated 197.4 million orders, equivalent to 98.7 million orders per day, 4.11 million orders per hour, or 68,531 orders per minute.
U.S. Amazon shoppers place an estimated 8.22 million daily orders.
Global Amazon customers order an estimated 22.7 million products per day (based on an average of 1.9 items per order).
$255.9 billion (44.5% of annual revenue) in 2023 derived from Amazon product sales (as opposed to services, such as Amazon Web Services).

These data and insights were compiled by the Capital One Shopping team based on publicly available data.

Amazon Logistics Statistics