Highlights. Global brick-and-mortar retail sales will reach $20.8 trillion in 2023; projections indicate brick-and-mortar sales will exceed $22.6 trillion in 2026.
- U.S. brick-and-mortar retail stores sold $6.417 trillion in merchandise in 2022; projections indicate sales will reach $7.18 trillion in 2026.
- Brick-and-mortar sales growth outpaced e-commerce sales growth 11.4% in 2022.
- 72% of consumers shop in stores on a weekly basis.
- The U.S. economy supports 1.067 million stores nationwide.
- A net 7,145 new brick-and-mortar locations opened in 2022, down 16.6% from 2021 net openings.
Brick-and-Mortar 2023 Retail Sales Statistics
2023 quarterly sales lagged behind 2022 numbers in the first half of the year.
- U.S. brick-and-mortar retail stores sold $6.183 trillion in merchandise in 2022.
- American brick-and-mortar stores’ average daily revenue totaled $16.5 billion in the first half of 2023.
- Compared to the same period in 2022, revenue among American brick-and-mortar stores was down 3.20% in 2023.
- In-store sales represented 85.1% of total retail sales in the first half of 2023; this is down 1.61% compared to the same period in 2022 (86.5%).
- In order to surpass 2022 sales, brick-and-mortar stores must increase revenue by more than 41.4%* in the second half of 2023.
*Compared to the first half of 2023.
Year | Annual Sales (in trillions) |
Annual Growth |
---|---|---|
2022 | $6.183 | 11.42% |
2021 | $5.549 | 14.80% |
2020 | $4.834 | -0.41% |
2019 | $4.854 | -10.17% |
2018 | $5.404 | 3.75% |
2017 | $5.208 | 3.36% |
2016 | $5.039 | 2.18% |
2015 | $4.931 | 1.88% |
2014 | $4.840 | 3.95% |
2013 | $4.657 | 3.53% |
2012 | $4.498 | 4.51% |
Brick-and-Mortar Retail Sales Statistics
Most retailers make the majority of their sales in stores as opposed to online.
- U.S. brick-and-mortar retail sales in 2022 were up 11.4% year-over-year (YoY).
- 85.6% of all retail sales dollars come from brick-and-mortar stores.
- In-store U.S. sales revenue increased 14.8% in 2021, a 21st-century record.
- From 2015 to 2020, brick-and-mortar sales revenue increased 4.70%.
- Globally, brick-and-mortar sales totaled $20.0 trillion in 2022, down 3.97% YoY.
- Among U.S. retailers with brick-and-mortar locations, 57.6% make more than half of their revenue from in-store sales.
- Discount department stores make 96% of their sales at brick-and-mortar locations.
Brick-and-Mortar Retail Business Statistics
A record number of brick-and-mortar stores operate in the United States, with a net estimated 15,710 new stores opening since 2020.
- 92.3% of retailers have at least one brick-and-mortar location.
- Brick-and-mortar retailers opened 7,860 new stores in 2022, down 3.14% YoY.
- 71.4% of retailers hire more in-store workers over the holiday season.
- 16.5% of merchandise sold by brick-and-mortar retailers is returned to the store.
- 71% of brick-and-mortar retailers require receipts for in-store returns.
- Retailers are 16.5% less likely to require receipts for returns to brick-and-mortar locations (as opposed to mail-in returns).
Brick-and-Mortar Consumer Statistics
Most consumers shop at brick-and-mortar locations at least once per week.
- 45% of consumers primarily shop in brick-and-mortar stores (as opposed to online).
- 62% of consumers mainly buy their groceries in-store.
- 50% of consumers primarily buy personal care and beauty products in-store.
- 40% of consumers buy most of their apparel and footwear in-store.
- 28% of consumers primarily buy home goods in-store.
Brick-and-Mortar Retail Crime Statistics
A majority of retailers experienced increased incidents of various retail crimes in 2022.
- Among merchandise returned to brick-and-mortar locations, 10.3% are fraudulent returns.
- In 2022, 77.6% of brick-and-mortar stores saw increased incidents of guest-on-associate violence.
- 74.1% of brick-and-mortar retailers experienced an increase in shoplifting.
- 37% of inventory loss among brick-and-mortar stores is due to shoplifting.
- 70.7% of stores saw an increase in organized retail crime in 2022.
These data and insights were compiled by the Capital One Shopping team based on publicly available data.
Sources
- U.S. Census Bureau, Retail Monthly Trade
- U.S. Bureau of Labor Statistics, Industry at a Glance: Retail Trade
- International Council of Shopping Centers
- National Retail Federation
- Statista, Industry Overview