Highlights. eBay’s global revenue totaled $10.1 billion in 2023, up 3.24% year-over-year (YoY).

  • In the third quarter (Q3) of 2023, eBay had 132 million active buyers browsing 1.9 billion active listings.
  • For each buyer-seller transaction, eBay makes more than 13¢ on the dollar.
  • In 2022, worldwide, buyers outnumbered sellers on eBay by more than 7:1.
  • eBay employed 12,300 globally at the end of 2023; 7,500 were U.S. employees.

*“Active buyers” refers to the number of unique buyers in a 12-month period.

Bar Graph: eBay Annual Revenue in billions from 2011 ($11.7) to 2023 ($10.1) according to eBay filings with SEC

eBay 2023 Sales Statistics

After a decline in 2022, eBay’s revenue was on an upward trend in 2023.

  • In 2023, eBay’s global revenue totaled $10.1 billion; U.S. revenue totaled $5.07 billion. 
  • In the first half of 2023, eBay’s revenue totaled $5.05 billion,(#1)  2.96% higher than it was by the same point in 2022.
  • Also in the first half of 2023, eBay’s U.S. revenue totaled $2.526 billion,(#1)  up 4.16% from the same period in 2022.
  • Among eBay’s international segments, China’s share of total revenue increased the most, from 9.00% in 2022 to 10.3% in 2023.
eBay Quarterly Revenue and Growth
Quarter Net Revenue
(in billions)
YoY Change
2023 Q4 $2.56 2.07%
2023 Q3 $2.50 5.04%
2023 Q2 $2.54 4.87%
2023 Q1 $2.51 1.09%
2022 Q4 $2.51 -3.94%
2022 Q3 $2.38 -4.84%
2022 Q2 $2.42 -9.22%
2022 Q1 $2.48 -5.88%
2021 Q4 $2.61 5.45%
2021 Q3 $2.50 10.8%
2021 Q2 $2.67 14.2%
2021 Q1 $2.64 44.9%
2020 Q4 $2.48 30.1%
2020 Q3 $2.26 25.5%
2020 Q2 $2.34 25.7%
2020 Q1 $1.82 -2.46%

eBay Sales Statistics

While eBay’s revenue declined every quarter in 2022, sales increased in 2023.

  • eBay’s U.S. revenue totaled $5.073 billion in 2023, up 4.77% YoY.
  • 50.2% of eBay’s global revenue came from the U.S., up 1.49% YoY.
  • eBay’s international revenue totaled $5.039 billion,(#1)  up 1.74% YoY.
  • As a percentage of global revenue, international eBay sales were seven (7) times higher in 2023 than they were in 2000.
  • In 2022, eBay’s global revenue totaled $9.795 billion, down 6.0% YoY.
  • Also in 2022, eBay’s U.S. revenue totaled $4.842 billion, down 4.08% YoY.
  • eBay’s global revenue totaled $10.420 billion in 2021, up 17.2% from 2020 but down 26.0% from its 2012 peak of $14.072 billion.
  • U.S. sales contributed less than half of eBay’s global revenue in 2007 and every year until 2023.
  • In 2000, eBay’s U.S. sales totaled 92.1% of the company’s global revenue.
eBay Annual Revenue and Growth
Year Revenue
(billions)
YoY Change
2023 $10.11 3.24%
2022 $9.80 -6.00%
2021 $10.42 17.2%
2020 $8.89 19.7%
2019 $7.43 -14.1%
2018 $8.65 -12.9%
2017 $9.93 6.76%
2016 $9.30 8.22%
2015 $8.59 -2.25%
2014 $8.79 6.46%
2013 $8.26 -41.3%
2012 $14.07 20.8%
2011 $11.65 27.3%
2010 $9.16 4.91%
2009 $8.73 2.18%
2008 $8.54 11.3%
2007 $7.67 28.5%
2006 $5.97 31.1%
2005 $4.55 39.2%
2004 $3.27 51.1%
2003 $2.17 93.5%
2002 $1.12 49.4%
2001 $0.75 73.6%
2000 $0.43 92.0%

eBay Consumer Statistics

Most eBay consumers are mobile users from the United States.

  • 132 million buyers made purchases on eBay in 2023, down 1.49% from 2022 (134 million buyers).
  • 55.0% of traffic to eBay.com came from mobile devices in the first half of 2023.
  • 46.2% of eBay.com traffic from the United States came from mobile users.
  • eBay has a 3.0% share of the e-commerce market.
  • The number of quarterly active buyers on eBay as of September 2023 has declined 26.3% from the peak in 2018 Q4 (179 million).

Stacked Bar Graph: Sources of eBay Annual Revenue in billions including International and Domestic (U.S.) revenue according to SEC

eBay Shopping Statistics

Compared to other shopping apps in the Apple App Store and on Google Play, eBay is the  8th-most downloaded.

  • U.S. shoppers downloaded the eBay app 9.53 million times from the Apple App Store and Google Play in 2023.
  • eBay.com receives a monthly average of 1,210 unique visitors.
  • Worldwide, eBay app monthly downloads averaged 2.21 million in 2023.
  • Average global monthly downloads declined 1.27% from 2022 to 2023.
  • For 2023 winter holiday shopping, 21% of online shoppers shopped on eBay.

Bar Graph: eBay Annual Revenue Growth, from 2011 (27.3%) to 2023 (3.24%) according to SEC

eBay Seller Statistics

Sellers list products for sale or auction in eBay’s marketplace.

  • eBay listings total 2.0 billion, up 5.26% from the end of 2022
  • eBay sellers worldwide collected an aggregate $73.2 billion in 2023.
  • For each transaction, eBay has a take rate of 13.81%, making just over 13¢ on the dollar.
  • 17 million global sellers posted 1.5 billion listings in 2021.
  • The value of buyer-seller transactions in 2023 declined 0.94% YoY, but eBay’s take rate increased 4.23% (from 13.25%).
  • Sellers have $18.6 billion of merchandise listed on eBay as of 2023 Q4.
  • Among sellers, 71% rely on eBay for their small business.
  • 31% of sellers say their small businesses could not exist without eBay.
  • An estimated 32% of sellers are women.

Bar Graph: eBay Quarterly Revenue in billions from 2021 Q1 ($2.64) to 2023 Q4 ($2.56) according to eBay's 10-Q filings with the U.S. Securities and Exchange Commission (SEC)

eBay Corporate Statistics

Corporate statistics indicate a significant reduction in eBay’s size in terms of properties with an increase in stock values.

  • In February 2024, eBay had 2,967 stockholders, down 6.70% YoY.
  • eBay stockholders owned 518 million shares in February 2024, down 3.52% YoY.
  • The aggregate value of eBay Inc. stock was $23.8 billion, up 4.06% YoY.
  • In addition to the United States, eBay owns and leases 3.0 million square feet of property in 23 countries.
  • In November 2021, eBay sold 80.01% ownership of its Korean operations for $3.0 billion.
  • In June 2021, eBay sold its Classifieds business for $2.5 billion and 540 million shares of Adevinta. 
  • In February 2020, eBay completed its sale of StubHub for $4.05 billion.
eBay Employees Worldwide and in the United States
Year Global Employees % from the U.S.
2023 12,300 61.0%
2022 11,600 58.6%
2021 10,800 58.3%
2020 12,700 47.2%
2019 13,300 49.6%
2018 14,000 50.7%
2017 14,100 51.8%
2016 12,600 52.4%
2015 11,600 53.4%
2014 34,600 64.5%
2013 33,500 62.7%
2012 31,500 65.1%
2011 27,770 67.4%
2010 17,700 62.7%
2009 16,400 59.1%

eBay Employment Statistics

Most eBay employees are U.S.-based.

  • 7,500 of eBay’s 12,300 global employees work in the United States.
  • 61.0% of eBay employees are in the U.S.; 39.0% are overseas.
  • eBay’s workforce is 58% male (42% female), but management is 66% male (34% female).
  • The number of global eBay employees has declined 64.5% since peak employment in 2014 (34,600).

These data and insights were compiled by the Capital One Shopping team based on publicly available data.

Sources

  1. U.S. Securities and Exchange Commission, eBay Inc.
  2. Statista, eBay
  3. eBay, Investors
  4. eBay, News